How long will my edit take?

We aim to edit all documents we receive within 3 working days for a document of up to 10,000 words. For longer documents we usually require extra time. If you require a faster service, please choose our express service at the checkout.

Who will edit my work?

We always appoint an editor whose academic specialization is the closest match to your document’s subject matter. Most of our editors either hold PhDs or are PhD candidates.

Will my document be secure?

When you upload your document to our server, the connection is secured by HTTPs encryption. Rest assured that we take the security of your documents very seriously.

Will my payment be secure?

Yes – all credit card payments are processed using Stripe: a PCI Service Provider Level 1 – the most stringent level of certification available in the payments industry. You can also pay via PayPal if you prefer.

How do I track my order?

You can track your order through “My Account” via “Client login” in the main menu. You will receive an email with your password and email to your client account when you place your order.

Do you accept non-academic documents?

Yes – though we specialize in academic editing, we also welcome commercial and government clients.